Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing and using Orionis ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Orionis provides an online platform that connects travelers with accommodation providers across West Africa. We facilitate the discovery, comparison, and booking of hotels, resorts, guest houses, and other lodging options.

3. User Accounts

To make a booking, you must create an account with accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Bookings & Payments

All bookings are subject to availability and confirmation by the property. Prices are displayed in the property's local currency and include applicable taxes unless otherwise stated. Payment is processed securely at the time of booking.

5. Cancellation Policy

Cancellation policies vary by property and are clearly displayed before booking. Free cancellation is available for most properties up to 24 hours before the check-in date. Late cancellations or no-shows may incur charges.

6. Limitation of Liability

Orionis acts as an intermediary between travelers and property owners. While we verify all listings, we are not liable for the condition, safety, or quality of any property. Our liability is limited to the fees paid to us for our services.

7. Contact

For questions about these terms, contact us at legal@orionis.com or +234 800 STAY.